Shipping policy
SHIPPING POLICY
Order Fulfillment Timeframe
We ship orders each week on Wednesday. Our fulfillment time may take up to 14 days, excluding shipping time.
Shipping Methods & Times
We use [Courier(s) Name(s)] for shipping. Delivery times vary by location and shipping method, but orders generally take [estimated delivery time] after fulfillment.
Shipping Costs & Returns
Shipping costs are calculated at checkout based on your location and order size. Packages marked as “returned to sender” will be refunded, with the shipping cost deducted from the refund amount.
Address Issues
We are not responsible for packages returned due to incorrect, incomplete, or insufficient addresses provided during checkout. Please ensure your shipping information is accurate before completing your purchase.
Lost or Stolen Packages
Once packages are marked as “delivered” or are considered “abandoned” by the courier, they are not eligible for a refund or replacement. In the event of a lost or stolen package, you must file a claim directly with the courier.
Tracking Information
You will receive tracking information via email once your order has shipped. You can use the tracking number provided to monitor the progress of your delivery.
International Shipping
We offer international shipping to select countries. Please note that any customs duties or taxes are the responsibility of the customer.
Delivery Delays
Please note that delivery times are estimates and may be affected by circumstances beyond our control, such as weather, holidays, or carrier delays.