FAQs
Frequently Asked Questions (FAQs)
Welcome to our Frequently Asked Questions page. Below you'll find answers to the most common questions about our products, shipping, and services. If you have additional questions, feel free to contact us directly—we're here to help!
What are herbal tinctures, and how do I take them?
Herbal tinctures are concentrated liquid extracts of herbs made by soaking the herbs in alcohol, glycerin or apple cider vinegar to draw out their active compounds. This extraction method helps preserve the potency of the herbs, making tinctures an effective way to receive herbal benefits. Tinctures made with alcohol are the most potent and have the longest shelf life.
To take tinctures, use the recommended dosage listed on the product label. Typically, a tincture is taken in small amounts (usually between 1-3 droppers full) and can be added to a small amount of juice, water or tea. For personalized dosage advice, please refer to our Herbal Medicine Dosage Guideline page or consult with us directly.
Why is there alcohol in the tinctures, and is it safe?
The alcohol in tinctures acts as a preservative and extraction medium, allowing the herbs to release their full medicinal properties. It is a necessary part of the process to ensure the tincture remains effective and long-lasting. The amount of alcohol in tinctures is minimal and is typically not enough to cause intoxication, especially when taken in the recommended doses. If you are concerned about alcohol for health or personal reasons, we offer glycerin-based tinctures as an alternative.
How should I eat while taking herbal medicine?
A healthy, whole-foods, plant-based diet supports the effectiveness of herbal medicine. We recommend:
- Eating fresh, whole fruits and vegetables, especially those that align with your health goals.
- Avoiding alcohol (except for the small amount in tinctures) and processed or fried foods.
- Drinking plenty of spring water and incorporating 100% fruit juices and smoothies for hydration and nutrition.
For those managing blood sugar concerns (such as diabetes), it is essential to research and find which fruits and foods your body can tolerate well. A balanced, nourishing diet GREATLY enhances the healing effects of herbal medicine.
Are your products vegan?
Some of our products are vegan, while others may contain honey as a natural sweetener. We clearly label each product, so you can choose based on your dietary preferences. If you have specific dietary restrictions, feel free to reach out, and we’d be happy to recommend products that align with your needs.
How do I know which herbal products are right for me?
Each individual’s health needs are unique, and the right herbal products depend on your specific goals. To determine which products are best suited for your needs, we recommend checking out our product descriptions and guidelines on the website, or you can reach out to us for personalized recommendations.
If you’re looking for specific support (e.g., immune support, digestive health, stress relief), we can help guide you to the right herbal blends or tinctures based on your goals. Additionally you can shop our products by health concern as well.
Can I take your herbal products with other medications?
If you are taking prescription medications, we strongly recommend consulting with your healthcare provider before incorporating herbal products into your routine. While herbs are natural, they can sometimes interact with medications, affecting their efficacy or safety. In some cases, herbs may complement medications, but thorough research and professional guidance are essential. Your health and safety remain our top priority.
How should I store my herbal products?
Some products (such as syrups, sea moss gels, tonics, etc.) require refrigeration; this will be clearly noted on the product label and information page. To maintain the potency and quality of your dried herbs and tinctures, store them in a cool, dark, and dry place away from direct sunlight. Keep tinctures and syrups in dark, airtight containers, and ensure that teas and capsules are sealed tightly to preserve their freshness and effectiveness.
Can I purchase a custom herbal blend?
While we currently do not provide custom herbal consultations or personalized blends, we are happy to help you choose from our carefully curated selection of products designed to support a variety of wellness needs. Please feel free to reach out with any questions or for guidance in selecting the best option for you.
Do you offer international shipping?
Currently, we ship within the United States. We hope to expand to international shipping in the future, so please stay tuned for updates!
What is your return policy?
Please see our Returns and Refunds Policy.
How can I contact you?
Please see our Contact Us page.
What products do you offer?
At Sun Earth Mhoon, we offer a range of small-batch, handcrafted herbal products and other healing modalities, including:
- Herbal Tinctures and Liquid Extracts
- Loose Leaf Herbal Teas
- Sea Moss
- Herbal Syrups and Tonics
- Herbal Capsules and Supplements
- Simple Spiritual Modalities
All of our products are made with 100% organic or wildcrafted herbs, roots, bark, and fruits (unless otherwise noted), carefully selected for their healing properties and energy.
Are your products all organic?
Yes! We are committed to using only the highest quality, 100% organic herbs in all of our products. We believe in the power of nature to support health and healing, and we ensure that each herb we use is sustainably sourced and free from harmful chemicals.
How do I know which product is right for me?
Each of our products is formulated with a specific health benefit in mind, such as stress relief, digestion support, or spiritual alignment. On each product page, you'll find detailed descriptions, ingredient lists, and usage instructions to help you choose what best suits your needs. If you’re unsure or need personalized advice, feel free to reach out to us for a consultation (coming soon)!
Do you offer custom herbal blends or consultations?
Yes, we will soon be offering personalized herbal consultations to help you select the right herbs and products for your unique needs. If you’re interested in a custom herbal blend or need guidance on which products are best suited for your health goals, please contact us directly to discuss your preferences, concerns, and wellness objectives. We look forward to supporting your journey toward optimal health!
How long will it take to receive my order?
We process and ship orders within 1–3 business days. Delivery times depend on your location, but most orders are typically delivered within 5–7 business days. Once your order has been shipped, you will receive a tracking number and shipping details via email.
Please note that we ship orders weekly on Wednesdays. While we strive to fulfill orders promptly, our fulfillment time may take up to 14 days, excluding shipping time.
Please see our Shipping Policy for additional information.
Do you ship internationally?
At the moment, we only ship within the United States. We are working to expand our shipping options in the future. Stay tuned for updates!
Can I return or exchange my order?
We take great care in crafting and packaging our products, but if you’re not satisfied with your purchase, please contact us within 14 days of receiving your order for assistance. Due to the nature of our products, we can only accept returns or exchanges on unused, unopened items. Please see our Returns and Refunds Policy for additional information.
Do you offer wholesale or bulk orders?
At this time, we do not offer wholesale pricing or bulk orders. However, we’re always open to exploring opportunities in the future. Please stay connected with us for updates!
Are your products suitable for everyone?
Our products are formulated to support general wellness and are suitable for a wide range of individuals. However, we always recommend that you consult with a healthcare professional before starting any new herbal regimen, especially if you are pregnant, nursing, have a medical condition, or are taking medications.
Our Herbal Medicine Dosage Guideline may be helpful.
While we strive to create safe and effective formulations, it’s important to research the herbs used and consider your unique health needs. Ultimately, the decision to use herbal products is at the discretion of the customer, and we encourage you to make informed choices about your wellness journey.
How can I stay updated on new products or promotions?
To stay in the loop, sign up for our newsletter at the bottom of this page. You’ll receive updates on new product releases, special promotions, and wellness tips directly to your inbox.
Do you have any resources to help me learn more about herbal medicine?
Yes! We regularly post educational content on our YouTube and social media channels. You can also reach out for one-on-one consultations or workshops to learn more about using herbs for holistic wellness.
If you still have questions or need assistance, don’t hesitate to contact us! We’re here to help you on your wellness journey.